Nearly half (44%) of consumers abandon a purchase when their credit card is declined. Adding to the frustration, the specific reason for the decline is rarely provided, leaving merchants unable to offer effective support to their customers.
With Failed Payments Notify app, you'll unlock powerful tools to significantly help reduce credit card declines.
The Failed Payments Notify app simplifies the process by handling the complex tasks for you and introducing its own innovative features.
Speed of communication is critical. Talking 1-1 with your customers while they're still in purchasing mode makes them more likely to retry straight away.
What is card declined? How can customers fix it? All the information you need, you'll have it.
Keep your payment providers in check. Getting more legitimate transactions approved.
Shopify's abandoned checkout recovery is often too late and not optimized for recovering failed payments.
We strictly adhere to GDPR, CCPA, and other data protection regulations to ensure your customers' information and your information is safeguarded.
We're here to help 24/7 by chat and email.
My name is Darong, and I'm a software engineer with a decade of experience in the E-commerce and FinTech industries. Throughout my career, I've often received questions from clients and merchants:
By the time these support tickets are raised, the revenue has already been lost.
Thus, I believe the solution is for merchants to act immediately to win back their customers.
Frequenty asked questions
No, the app does not automatically send messages to your customers, abandoned or otherwise. Its job is to simply alert you to take action. Think of it like a sales assistant or secretary that tells you when you should put on your "sales hat" and talk to certain customers.
We are committed to complying with GDPR and other relevant privacy regulations. This includes implementing data minimization practices, obtaining explicit user consent before collecting personal data, and providing users with rights over their data (such as the right to access, correct, or delete their information).
Our business hours are 9:00 AM to 5:00 PM Central European Time (CET), Monday through Friday.
